how to fix samsung microwave error code c 10 how to fix samsung microwave error code c 10

This is because the magnetron is not turned on. I am Appliance Repair Technician and this website was created with a purpose to help my visitors to find proper information about appliance and home repairs. If the code has disappeared, you can use your microwave normally. To fix this issue, you must reset your Samsung microwave. If any information codes other than the above 6 information codes appear on the display, please contact the Samsung Service Center. Unplug the unit to prevent electrical shock, Remove the exhaust hood, also known as the vent at the top there should be two screws, Slide the grill up and to the left to completely remove. If these steps don't match, Self Clean or other buttons do not light up or respond, or panel is locked on Samsung oven. Once located, the first thing to do is check the connection with a multimeter to determine if there is continuity. Sorry, there is insufficient stock for your cart. Unplug the microwave from the wall or turn it off from your fuse box. The good thing is that modern microwaves are created to display error codes in case if something will go wrong. If you find no continuity, youll need to replace this part. To fix this issue, you must replace the gas sensor. The C-10 error is a code that may sometimes appear while running self diagnosis on an oven. selection. And if you're wondering what the code on your microwave means, this extensive list should help. If you find that the control board is defective, you will need to disconnect the power to the microwave, remove the cabinet and control assembly, and install a new part. What to do? Purchase the new damper based on the model of your Samsung microwave. Check out the chart below for tips and guidelines. Try reconnecting the power when bAd LinE appears, though you may need to contact a pro about this one. If the humidity sensor fails, food will come out dry. If the control panel glitches causing this issue, the e-11 error code will clear. These electrical switches contain conductive material on their inner surface, while the outer surface is made of a double layer of Mylar plastic. The microwave. For Software or firmware questions, we suggest the following: For product performance questions, we suggest the following: Contact us online through chat and get support from an expert on your computer, mobile device or tablet. One such advanced feature of the Samsung microwave If resetting the microwave didnt solve the problem, the next step is to check the control pad. You can then put the microwave back together. Try to recall each connection or take a picture of them with your phone camera. Copyright 1995-2023 All Rights Reserved. If the same problem appears again, contact the Samsung service center. * For Samsung Supplies information go to: * For S.T.A.R. Clean the control board with compressed air and a dry cloth. If your microwave is not working or has stopped working, there could be a few reasons why. Remove the rear panel by unscrewing the screws holding the panel in place. Welcome to Urban Home Corner. Menu. Using a. You can also get access to exclusive support features and other exciting perks. Open Settings, and then select General. An error code on your microwave usually means a technician is going to need to take a look at it. If the microwave doesnt turn on, or if it turns on by itself, check the circuit breaker. Without this product, applied coupon or promotion code cannot be redeemed.Are you sure to remove this product? http://www.Samsung.com/us/support/service/location. Any button is stuck or held for more than 10 seconds. Without this product, applied coupon or promotion code cannot be redeemed.Are you sure to remove this product? Check to See if the Microwave is Heating. It will even turn on automatically if the microwave is getting too hot. Reattach the back panel and secure it with the mounting screws. It monitors the humidity inside the microwave to prevent overcooking and undercooking of food. Your TV will restart automatically. Move the microwave from its unit to access the back panel. Unplug the microwave or toggle the circuit breaker to turn it off. Replace it with the old sensor and secure it with the screws using a screwdriver. Our repair guide will have the fan back to work in no time. Before we get into the more technical causes of the SE error code, you can attempt to solve the problem by simply resetting your microwave. Control buttons are pressed for over 10 seconds. Begin by unplugging the microwave from the electric outlet. When your Samsung microwave displays an SE code, your microwave will also beep a few times and then stop working. This list explains all the possible fault codes, including . You got this! The microwave has power but is not working. I suspect from steam of a boiling pot but never happened before. 4.Defective Ass'y PCB. Then you can plug the microwave back to power and check whether it is functioning correctly. By ticking this box, I accept Samsung Service Updates, including . Just press the clock button and then . Wiring issue between the keypad and the control PCB. Often, a simple power cycle can get you back on track. A Samsung Microwave displaying an error code can lock out the Microwave or disable it from functioning normally. They are usually made from two layers of thin Mylar plastic with material on the inner surfaces that is conductive. Free standard shipping, exclusive offers and financing options. When buttons on the control pad stop working, the SE code will be shown. Hialeah Appliance Repair company, Your Local Refrigerator, Washer, Dryer, Range, Oven, Microwave Repair Company. There will be a gap between the layers to give you an idea of how it works. Before jumping to the conclusion that you need to either call a repair service or purchase a new microwave, try resetting the unit. ASL & LSQ Sign Language Interpretation Service For Samsung Technical Support*. If you find an information code that is not listed on this page, please find a manual with the specific model number. Thanks so much for sharing your experience with this microwave. Step 3: Remove the screws which secure the microwave to the cabinet.There will be one screw on each side. (Fire sensed.). Check the control board for signs of damage. Have you ever encountered this error code with your Samsung microwave? 07-20-2022 Email as a contact option was discontinued as of April 3rd, 2019. To fix the issue, you must check the humidity sensor. Thank you for your participation. One such advanced feature of the Samsung microwave is communicating the faults through specific error codes. Remember, however, that this work should be performed with the greatest care and safety. A microwave that is powering on but simply not cooking is either the interlock switches or switch activators. Such components include the magnetron and motor for the turntable. See our Privacy Policy here. Well talk about what the code means and ways you can fix it. This part can be tested with a multimeter to determine if there is continuity. C-DO code. Step 2: Disconnect the oven's power cord from the outlet. Step 2: plug in your microwave and wait until it turns on. You can restore all TV settings (excluding the network settings) to their factory defaults. For this reason, if you are inexperienced its best to hire a professional to diagnose and complete any repair on this type of appliance. Unplug the microwave from the electric outlet. Purchase the new gas sensor based on the model of your Samsung microwave. Using a flat screwdriver, release the tabs connecting the temperature sensor to the microwave oven. If the microwave has power, but will not respond to any commands or only certain buttons work, clean the control panel and try a power cycle. If the error code persists after switching on the microwave, it indicates a fault that needs to be fixed. Since you are out of the manufacturer warranty, the cost of repair would be your responsibility. Follow our step-by-step guide to diagnose the issue and resolve the . An error code displaying on yourSamsung microwavemeans that there are some problems restricting your microwave from operating correctly or safely. It helps balance the moisture in the food and lets you enjoy perfectly cooked food. Sorry, there is insufficient stock for your cart. Today we will discuss the SE error code that can appear on Samsung microwaves. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright . Unplug the power cord of the microwave and contact the Samsung service center. This code appears when the microwave fails to sense the damper to open or close for 1 minute. Service Information For Appliance Repair Professionals. Error codes are mixed numbers and letters displayed in the control panel to indicate specific faults and failings. In this video discussed about samsung smart microwave oven c-d0 error fix and details.Note: Troubleshooting / service work on the microwave oven to be carrie. In this article, I have discussed the 5 common error codes and the step-by-step process to fix the issue. Step Two - Check the Control Pad. However, if you keep getting this code, check the two parts below: Any time buttons begin to malfunction on a Samsung microwave the SE code will be displayed. All rights reserved. However, if the code is still being displayed, you will need to move on to step two. This code appears when the microwave fails to sense the damper to open or close for 1 minute. * For Samsung Supplies information go to: * For S.T.A.R. Remove the back panel by removing the screws holding the panel in place. If the error code still displays, there are some easy steps you can try before calling a technician. If our virtual assistants can't help you will be transferred to a live agent during the hours below: 6am-12am Monday to Friday (EST) 9am-6pm Saturday and Sunday (EST) Telephone. Control boards are very difficult to test, so if you have tested the control pad and panel and they are not the problem, then your best bet is to simply replace the control board. However, it could just be that you need to cycle the power on and off and see if the error returns. He stated it is both the major and sub-PCB boards need to be replaced as they are not communicating. A microwave oven includes a gas sensor for detecting the concentration of gas developed from a foodstuff disposed in an oven cavity. Else, you can use your microwave as usual now. If you see an error code flashing on your Samsung range or microwave, don't panic. I can definitely understand the frustration of not being able to use all the great features on this model. Most information codes for microwaves usually requireverification by a technician. NOW HIRING! Remove the screw that holds the display panel in place. Theres no doubt that microwaves one of the greatest conveniences to own in your kitchen. Some basic troubleshooting can usually fix the problem! Slide the old damper left to remove it from the microwave oven. However, given that they are expensive to replace, you might be better off just purchasing a new microwave. Have a Microwave Model ME21H706MQG having the same -SE- issue. Urbanhomecorner.com is a participant in Amazon Services LLC affiliate advertising program. Review sites are broken. Using the Settings Button. You can find the grill on the upper side of the microwave. We would love to know your feedback to help us improve. If the test shows no continuity, then youll need to replace the connection part. Depending on the microwave, you may need to depress the retaining tabs first before removing the control board. The control board generates low voltages that are subsequently supplied to the touchpad. In order to regain normal functionality of the Microwave the problem causing the error code will need to be resolved. Be sure not to confuse the model and code of the Samsung microwave. The multimeter should read a few ohms of resistance for each control pad when its engaged. I know how annoying it would feel if a microwave stuck in the middle, displaying an error while you are waiting to taste your favorite dish. Follow the steps mentioned in the article to clear the error codes in your Samsung microwave. Reattach all the wires you disconnected and move the device to its original position. Follow the steps below to hard reset your Samsung microwave: Power on the microwave and check if the error code has disappeared. Plug the microwave into the electric outlet. By clicking ACCEPT or continuing to browse the site you are agreeing to our use of cookies. The code doesn't really indicate a problem with the oven unless it shows up outside of the diagnosis test. Since you are out of the manufacturer warranty, the cost of repair would be your responsibility. Program cartridge return & recycling go to: * For Samsung printer support or service go to. Often, a simple po. Waveguide Cover. No appointments. How to use and set up clock in Samsung microwave, EEPROM(internal memory IC) error/Call service center, Thermistor Sensor failure/Call service center. For more information that may help diagnosis the error code visit the Appliance Repair Technical Support page of this website. Modern microwaves are designed to communicate faults in the microwave oven through error codes, which makes figuring out the cause and repair easy. Here are common faults that trigger the SE error code on the control panel: The SE error code will show up along with the beep sound. A microwave that is not turning on or is turning off by itself is usually caused by overheating or a low power supply. Call for service when all else fails. We earn a commission if you click this link and make a purchase at no additional cost to you. You can check your microwave for signs of overheating and power. If you get an error code service is pretty much needed. The touch key was pressed for more than 10 seconds. In some Samsung microwave models, you may also have to remove metal panels that block you from being able to remove the screws from the control panel. Samsung microwave error code official guide. After regular, prolonged use the conductive coatings eventually disintegrate and are unable to make a good contact. Get product support via live chat, email, and more. Please help us improve by selecting a reason below. Turn your microwave off from the wall or turn it off from your fuse box. Factory reset Sometimes it's good to have a fresh start. Place the top cover of the microwave oven and secure it with the screws. If you are unable to clear any code from your oven, please contact the Samsung service center for further support. You can locate the temperature sensor in the upper left corner at the backside of the microwave. Reattach the washer into its place. Note: To try to clear an error code, unplug the microwave or turn it off at the circuit breaker for 60 seconds. Customer Service. After only a couple of years of use (of course just after warranty expires), I can't run the microwave under any of the preselect options (popcorn, defrost, reheat). Follow the steps below to replace the gas sensor: Power on the microwave and check if the C-10, C-11, and C-12 error codes have disappeared. If you find it damaged, you must replace it. Link toThe switch's I use In the video https://amzn.to/3v1AlNa So in this video I'm going to show you the most common failure in microwave's . 2.Open thermal cutout (Magnetron) 3.Open low voltage transformer. But if the fan strength isn't strong enough to hold up a napkin, you may feel like it's not working. Always take proper safety precautions when installing or repairing any major appliance. And disconnect the ribbon wires connected to the control panel and keep it aside. Support is also available on your mobile device through the Samsung Members App. Sometimes the error code cannot be resolved easily with the information on this page. Try removing the waveguide cover and see if the problem resolves. Often the issue can be resolved with a simple repair or minor part replacement. Easy sign-in, Samsung Pay, notifications, and more! It is how it sends the signal to the touchpad, and the respective function is performed in the microwave. How to eliminate the breakdown competently? Samsung oven displays C-10 error after SmartThings self diagnosis, IT/ Computing - 8 AM to 9 PM EST Mon to Fri, Do Not Sell or Share My Personal information. water for 2 servings or 1 cup brown 1 serving Press the Up/Down buttons or numeric rice + 2 cups water for 4 servings in a Brown rice buttons to select the menu/item. Please contact us via Live Chat for a faster response. You can restore all of The Freestyle's settings (excluding the network settings) to their factory defaults. The same issues may occur if the control board has failed. Move the microwave from the cabinet and place it on a solid surface to work. You can fix this by replacing the humidity sensor. If you have a freestanding unit, you may have to remove the metal from around the top and sides before moving on to the next step. Now its time to remove the control panel. Snowboard- . Why It Happens and How To Fix? In the course of solving the problem, you can independently check and repair the device. The purpose of this component is to generate low voltages that then get sent to the control pad. In the end, the SE error code can cause you a great deal of headaches. Follow the steps I mentioned earlier to reset your microwave. If you have a freestanding unit, you may have to remove the metal from around the top and sides before moving on to the next step. The SE code is generally associated with the microwave beeping several times, displaying the code, and not working until the door has been opened and closed again. If the keypad freezes, then the microwave oven is unusable. Follow the steps below to replace the touchpad: Power on the microwave; the SE error code must have disappeared. The main function of a microwave is to heat things up, if the microwave is failing to do so, examine the high voltage diode, the door switch, and the magnetron. It results in the display of an e-11 error code on the control board. If it occurs again, turn of the microwave 12-24 hours and then retry. Step 1: Unplug the microwave from the power socket for about 2 minutes. Move your microwave oven from its original position to work on it comfortably. The E-24 error code communicates that your microwave is getting extremely hot. To access the control pad, you will need to first unplug your Samsung microwave, and remove the cabinet. The control pad is often attached to the actual control panel, and is generally connected to the electronic control board with flat ribbon style connectors. There is common practice among people to open and close the microwaves door to stop the sound and clear the error, but thats not going to work if the issue is severe. 2) Sit in a chair. A humidity sensors function is to prevent the food from getting too dry. The buttons in the control panel are not responding. And locate the washers and remove them from the cabinet. 07-21-2022 Let it stay disconnected for 5 to 10 minutes. Before going any further, you will want to check the connection to see if it looks okay. Reference: Samsung Over the range microwave, Samsung Countertop Microwave, Samsung microwave error code official guide. And microwave control panels are also secured with clips to make them fit on the plastic surface. As an Amazon Associate, I earn from qualifying purchases made by our readers with no extra cost added to you all! These products offer a good value for money, and if you compare prices and features of the microwaves from other brands, you will very likely come back to Samsung. Remove the control panel by pulling it up and out of its position. Microwaves are a significant part of kitchen activities. Here Is Why. Step 5: Take out the four screws which hold the top panel of the microwave in place. Feel free to ask any questions about repairs. The vent fan on your over-the-range microwave is useful for keeping smoke and steam clear from the microwave. An easy way to test for Demo mode is to set a cooking time and start the microwave. If it occurs again, turn of the microwave 12-24 hours and then retry. Before you move on to serious repair, consider resetting your Samsung microwave. However, if the code is still on your screen, you will need to move on to the next step. If the microwave isnt heating or has stopped working, make sure it isnt in demo mode, check the kitchen timer and the door, and ensure theres enough clearance on both sides. Some have grill included and boast enamel-coated interior. One of the most popular microwave ovens in this range is Samsung SMH1816S. A simple fix to this issue is to unplug the microwave oven and let it cool for a couple of hours by keeping the doors open. You can then remove the ribbon cable from the control board and give the copper connections a good clean with an eraser and alcohol propylene. in, Hi there! Move your microwave oven to its original position. This prevents the proper signals from reaching the control board. When the input signals are received by the control board from the touchpad or membrane switch, it uses the commands to turn on output relays that control specific microwave components. To test if the microwave is heating: Place one cup (250 mL) of water on the microwave turntable. Tips on how to fall asleep in a living room chair: 1) Be old. Step 6: Remove every wire that's connected to the control panel. When something goes wrong with your microwave, an error code will appear. The error codes appear in the Samsung microwave when the gas sensor fails, when it is short, and when it is stuck open. Disconnect the wire harness connected to the control panel. Unplug the microwave from the electric outlet by removing the power cord. Step 4: Lift the microwave out of the cabinet and place on a flat and sturdy surface lined with a towel or cloth. The available settings and options may differ for appliances sold in other countries. It has a digital keypad and display. Clean the keys and check if there water on the surface around the key. Just turn the power off and then back on, or disconnect from the power source. Replacing the control panel and wire harness assembly if the connections are secure. This code appears when the microwave temperature is high. Step 5: Pull up then pivot out the panel. Now Hiring. Step 3: Turn the oven around to gain access to the back of the oven. As we mentioned above, SE code show up on the display when touchpad or one of the buttons is stuck in the ON position. After 10 minutes, plug in the microwave to the electric outlet. ApplianceServiceInfo.com does not guarantee the information to be correct or give a proper diagnosis of any appliance. For buying a new sensor keypad find out the number of your microwave. 1.Open or loose lead wire harness. The damper controls the temperature while food is being cooked in the microwave. For Software or firmware questions, we suggest the following: For product performance questions, we suggest the following: Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Locate the clips holding the humidity sensor. And it also happens when the control board glitches, causing this issue. Cant figure how to take the door panel apart to reach the actual inside to clean re-seat the cable. You can purchase a new control panel from a parts supplier. First though, it's possible that if you power cycle the microwave, you may clear the error. Crescent This site uses cookies. Find out more here. Thanks so much for sharing your experience with this microwave. To access the gas sensor, you must disconnect the top cover of the microwave. Easy sign-in, Samsung Pay, notifications, and more! Vent fan is weak on Samsung over-the-range microwave. Self Clean warnings Warning:Failure to follow these precautions could result in damage to the oven, fire, and/orpersonal injury. But if the fan strength isn't strong enough to hold up a napkin, you may feel like it's not working. Fortunately, there's an easy way to tell. Control buttons are pressed for over 10 seconds. Could you please say what happened to my microwave and what should I do. Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. If not, youll have to replace the control board (see below). C-d0. A control panel is an association of several keys and electrical switches. If your microwave turns on by itself after you close the door you may need to clean the door, check the latch, or ensure that the door is closed all the way. In this article, I have discussed the 5 common error codes and simple ways to fix the faults. Samsung Microwave is sparking or arcing. As a next step, you must check the temperature sensor. Remove the panels around the microwaves by disconnecting the screws securing the panel. Let us take care of your Samsung productsanywhere, anytime, always! Most information codes on a range can be cleared with a reset. Power on the microwave and check if the E-24 error has disappeared. Remove the microwave cabinet (if you havent already). These sparks are caused when microwaves react to gold paint on dishes, twist ties and other metallic materials, like aluminum foil. This is a model with the control and display on the door and not on the right hand side. Before that, consider taking a digital photo of the wire connections for future reference, or you can label each wire. E-01. If there is no communication between the main and sub MICOM. A Samsung Microwave displays a C-d0 error code when a Shorted Key Error has been detected by the internal electronic diagnostics. Very poor quality. It will even turn on automatically if the microwave is getting too hot. If the wires are too short, not letting you move the microwave, you can disconnect the wires by removing the screws and fixing them in a place using a. To fix this, replace the touchpad of the microwave. Begin reassembling the wire harnesses to the new control pad and work backward to put your microwave back together. You can move on to the repair process after resetting your Samsung microwave. It is usually found attached to the control panel, which it is connected to by flat ribbon connectors. If not, you will have to replace the control panel. Once the microwave is back together, you can then test if the error code is gone. When the control panel doesnt produce proper signals, your microwave wont work correctly, and an error code will appear. If the control board is defective, replace it. Unblock the vent when the C-24 code occurs and let the oven cool. If the temperature sensor burns, you must replace the temperature sensor. The SE error code indicates the Samsung microwaves touchpad and control panel issues. Check out the chart below for tips and guidelines. Usually, removing these kind of objects will fix the problem. C-F0 / E-83. The Original Popco Silicone Microwave Popcorn Popper with Handles, Silicone Popcorn Maker, Collapsible Bowl Bpa Free and Dishwasher Safe - 15 Colours Available (Transparent Glacier Blue) Progressive International Microwave Mini Steamer, Gray. If so, what was your issue and what did you have to do to repair it? When a microwave is in Demo mode, you can use all the functions of the microwave, but it won't heat anything. By Clicking ACCEPT or continuing to browse the site you are agreeing to our use of cookies. The Samsung microwave does not have a reset button. A Samsung microwave error code SE is usually caused by a faulty touchpad or dirty ribbon cable. Putting it back together. Why It Happens And How To Fix? To do this, remove the power cord of the microwave from the electric outlet to prevent yourself from electrical hazards. Sorry, there is insufficient stock for your cart. Please take our brief survey. Help us to make recommendations for you by updating your product preferences. Sorry, there is insufficient stock for your cart. The humidity sensor is on the left side behind the rear panel. Replace the new touchpad and make all the necessary connections. Select Reset, enter your PIN (0000 is the default), and then select Reset. This can be annoying, but its good to remember that this just means your microwave is working properly by stopping you from using a potentially unsafe appliance. You can access the humidity sensor after removing the panel. To complete the reset, select OK. The list of possible causes above may assist in determining the cause of the error code. A gap is formed between the two surfaces that separates the conductive coating until the user applies pressure, thus helping the two surfaces contact each other. Some basic troubleshooting can usually fix the problem! Privacy Policy - Conditions of Use - Infringement Policy. I expected much more from Samsung. Replug your Samsung microwave into the electric outlet and switch on the power. If the microwave buttons are very worn-out, it is recommended to replace the sensor. If you try the solutions suggested below, you may well be able to fix your oven without a service technician. Filed Under: Error Codes, Microwave, Samsung. The waveguide cover might be damaged and shorting out. This is a faulty equipment issue and does not have anything to do with the use by the customer. Using a Samsung microwave, you must know common error codes and ways to clear those. To resolve the SE error code, follow these steps. As microwaves are sensitive appliances, it is common to experience faults. Its time to move forward with the serious repair. Step 1: Pull the oven away from the wall. Switch it on and see if the SE error code has disappeared. If the error code still shows, consider seeking help from a professional to check if the humidity sensor is getting enough power supply. Move the microwave to the cabinet and secure it with screws. .Use a metal ( not the shiny chrome type ) screw driver with a insulated handle to short across ( touch both at the same time ) the terminals of the high voltage capacitor to discharge it.