sunset group lawsuit sunset group lawsuit

http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/, We purchased a timeshare contract with Royal Sunset Beach Club after a VERY high pressure sales presentation that lasted for several hours with our 2 small boys in tow (ages 5 & 1 at the time) July 22, 2006 at the beginning of a week long vacation in Cancun (we were not leaving until day #6 & there was no readily available means to further evaluate this contract plus the 6 month delay to even access any of the "proposed benefits" presented in the contract / presentation). Please contact me at zillayh@gmail.com. We were told that we had time to cancel if we changed our minds so that made us feel somewhat better. Its crucial that you learn how to identify a scam so can safeguard yourself and your finances in the future. Kukulcan Km. However, we were unable to discover anything online relating to pending litigation against Sunset Group. We contacted the Mexican Embassy in Canada who told us Ill help you and guess what we never heard back. This dropped to around 38 thousand when we were told they would purchase a U.S. timeshare we had for 30 thousand dollars. They refused. Business Profile Sunset Group Travel Club Contact Information 13611 s Dixie Hwy Ste 109 Miami, FL 33176-7262 Email this Business (908) 964-5967 Customer Complaints 18 complaints closed in. It all started the moment we stepped off of the airplane in Cancun, Mexico. How to Get Out of a Sheraton Vistana Timeshare? when we went to the sellers office we were told they do not buy back units. By providing my contact information and clicking submit, I am giving MyTimeshareExitReviews.com and its partners permission to contact me about this and other future offers using the information provided. Please we nees help. Menu. 1 of Membership Purchase Agreement shows balance financed as $9, 815.00, however Amortization schedule, pg. Sunset World Resorts & Vacation Experiences - Lose our money and peace of mind! By the end of the day they were down to $4000 for a 10 week base, + 10 weeks options, + 10 weeks corporate giveaways, + a free cruise for a 10 year contract. All it says is "access to services". These lawsuits are often complex and can take years to resolve, but you may be able to get your money back if the lawsuit is successful. The resort they showed us "Tres Rios", is not even listed in the contract as part of the deal. Terrible company. On the off chance that youre reluctant about a venture an open door, do some exploration prior to settling on a choice. A quick Google search shows that Mexican Timeshare Solutions practices fit right into those we consider shady and less than trustworthy. Youre not the only one wanting to ditch their Sunset Group timeshare. I basically told the woman on the phone that I was reading posts about them and they were not good. They said this was a standard business practice in Mexico. Unfortunately, the company has been embroiled in multiple lawsuits over the past few years. Write a review Sign in. They offer via text Ocean Spa Hotel and Laguna Suites and Spa under the website: www.sunsetworldresorts.com. About one year ago my husband and I had a phone call from a man who was selling a time share in Cancun. We decided to take advantage of this. 10 Lote 13-B, Zona Hotelera, Fraudulent charges on credit card and fraudulent timeshare contract. So, if you listen to these promises, you better go away, is probably that you will become a victim of a Royal Sunset Timeshare. then they wanted to combine 2 contracts in 2018 into one and sell us more perks. Me and my mom were mislead and not they said our membership cancellation is not valid. You will speak with two reps who tell you that they are giving a . We did so and provided proof of our claim. We recommend you contact your timeshare developer directly and ask them to help you get out of your contract. We are in the same boat and now they are threating us to ruin our credit. Timeshare Compliance claims they provide timeshare exit services for frustrated timeshare owners who want to get rid of their timeshares. I am so furious right now AND IT SPOILS ALL THE 15 YEARS OF GOING TO SUNSET FISHERMEN! Please repost. I bought their package and regret it very much. Her "closer" finally agreed to text me the details. Did they finally move on? We needed a cab to our hotel from the airport. Cant wait for a law suit. - Tom D. We purchased our Sunset Fisherman's timeshare 10 years ago, my daughter and son-in-law also bought when we did. Menu. If your timeshare developer is involved in a class-action lawsuit, sometimes you may be able to join in. I wish I had done some research about them. We were able to get our contract cancelled and $1, 000 of our $14, 000 back. Are you surprised, you shouldn't be. Everything said was identical, currently arguing with them to cancel the contract. How To Get Out of a Grand Solmar Timeshare? Billing discrepancies of not charging the biennial maintenance fee when they had the credit card info on file and were charging monthly payments and then charging us a late fee. Can You Get Rid of a Sunset Group Timeshare? Interclub transfer was not just an even exchange for only $89 as presented - instead Sunset tacked on additional fees that basically came to the full price of a week long hotel rental at an Interclub resort. I decided to buy their (Ultimate Loyalty Program) package for a couple thousand. The first offer to purchase was around 68 thousand dollars. There was one indication that a possible lawsuit may be filed by attorney Mitchell Sussman; you can learn more by searching Promotoria Sunset Group Timeshare Owners Lawsuit.. I did talk to the Tourist Police & a couple of quasi-consumer agencies the next time I was in Mexico, but everyone was extremely not helpful. YOUR PERSONAL INFORMATION IS SECURE. The plaintiff is . Average Cost to Get Out of Your Timeshare? www.sunsetscam.com Update: Did get my money back from the credit card company, was sent to a collection agency. This comment was posted by a verified customer. How to Get Out of Raintree Vacation Club Timeshare? We accepted the second option. For example, you could sell your timeshare privately on a resale website. When I did not take the bite, she texted that she needed to sell at least 7 of these to supplement her income! You can imagine that I that point I knew something was wrong with this and I was dealing with cons. Sunset World Resorts & Vacation Experiences - Scam and fraud! In the presentation, they claim that the all-inclusive is for corporate weeks only, and for regular weeks they can choose whether or not to pay for the all-inclusive. Customer service contacts and company information. - sunsetsales@sunset.com.mx. If there is an Action Lawsuit going on some one please contact me thank you. Please be aware of these types of schemes. http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/ ComplaintsBoard.com is a leading complaint resolution website on the Internet. sunsetgrouplies@hotmail.com. We will not pay anymore maintenance fees and will not return to any Sunset Property. They would not allow us to roam the facility or talk to any of the guests. We had enjoyed going to the Sunset Royal in Cancun for many years. In addition to their duties overseeing the companys Smooth Passage initiative, they also have a robust customer service team based out of their Miami, Florida headquarters that takes great pride in taking care of all your needs before, during, and after your stay. We do alot of cruising and thought-Wow this is really a great deal. Share this info with your general attorney, the Federal Trade Commsision, the Consulate of Canada and USA in Cancn as well as any government agency that you believe might be interested in putting pressure in the Mexican Government to stop these companies from scamming more honest people. I almost got scammed myself. this is a forum with more complaints made to royal elite: Of course they refused. not being from the USA it makes it difficult for us to find someone. How did it turn out for you guys? I got suspicious when they kept adding 'requirements' to the tour that they did not mention before we rented the vehicle. Unfortunately we didnt realize we were being scammed until later. A fast Google search will load several past timeshare exit scams that you educate yourself on. They refuse. Hello I was scammed too. If you regret purchasing your Sunset Group timeshare contract, youre not the only one. All information on this website should be used as educational material. Has anyone been affected by them via a lawsuit or credit ding? I live in Australia. Sunset Group refuses to comply with Mexican law and refund my money, in January 2023 I stayed at one of their resorts (Ocean Spa Resort, Cancun) as part of our vacation deal we had to go to a sales presentation at one of their nicer resorts. Historical Court Records (more than 50 years old). jeannette in Canada, refer to my post to CHELLE E28 RE: Article 99 of FEDERAL CONSUMER PROTECTION Mexico Share your photos and videos with others to prove the truth of your words. Discover Riviera Maya Reservations for Non-Members Resort Select a Resort Check-In Mar02 Check-Out Mar04 Adults 02 Children 00 Member Promotions I can't even begin to tell you how they continually bother us to meetwith a promise that it was not to sell us anything but just to provide us with new information. Its not uncommon for people to feel like they were misled or deceived during the purchase process, and this can lead to a lawsuit. We are seeking an immediate cancellation of our membership, and an immediate refund of all monies paid, for the following reasons: Sunset Fishermens is in breach of contract because of their failure to deliver the membership materials promised to us. In addition, recent customer reviews of Sunset Group say that they generally dont like this company and recommend staying away from its products altogether. These companies specialize in helping people just like you get out of their timeshare contracts. Now that my husband has passed away & I had a stroke, I cannot use & pay the fees! Submit a complaint and get your issue resolved. I will continue contacting appropriate websites and agencies to present and/or post my case and the ongoing issues I have with Sunset and their goal to keep our money. The whole thing is a rip off as far as I can tell and very stressful for anyone. Despite the fact that Sunset Group timeshare exit scams exist, it is still possible to find a reputable company with a track record of success in freeing consumers from their contracts. How to Get Rid of Hacienda Del Mar Timeshare? i cannot find anything out on this case though. I attended their vacation ownership presentation and also bought in to the sales pitch of the sales agent . I have been trying for months to speak with someone on the phone. Do not purchase a time share with this company. to justify the additional $480 added to the $9, 815.00 balance. Sunset World Resorts & Vacation Experiences review: sunset group / fraud and dishonest. If someone wants to make a discussion forum and share information, contact me If there is a lawsuit please let me know, I was a victim too. This turned out to be a Big Mistake! 1. The next day I was able to meet a person from their verification department and handed him my cancellation letter that I wrote myself. After years of going we were surprised about 4 years ago and taken to Tres Rios for our week because of renovations at Sunset Fisherman. That proved to me they were lying about the value of the "product". the May 17 charge, in an email dated Sat. I wanted a cancellation and return of my money. It was very uncomfortable going back and forth with people that I caught in lie after lie, and half-truths, all day especially since we felt "captive". Search. I have evidence showing the lies and how Sunset promotes its memberhsip. 15 Steps on How to Cancel a Timeshare Contract? Any updates on this? My heart rate is through the roof as I write this letter and I get more and more upset as I look back to even proofread it. In fact, sometimes all it takes for a scammer to wipe out your bank account is these upfront fees. Many dissatisfied customers have shared their bad experiences with the company online, and numerous class action lawsuits have been filed against the company over the years. sunset group / fraud and dishonest. So there is no value or savings hence, there was no benefit for buying the package amidst the Pandemic when international travel is still restricted. This scammers has to stop. On 03/31/2021 ALEXIS MILLER filed a Personal Injury - Motor Vehicle lawsuit against SUNSET AUTOMOTIVE GROUP INC. This website exists because there are so many scams in the industry, and we wanted to make it easier for you to locate alternatives. Hopefully USA will read all of these issues; FBI please help . That HSI exchange is suppose to sell the vouchers for you at at least $500 is also abunch of bull. You mean to tell me that I was suppose to sit in my hotel room reading documents during my vacation. they will admit that trading your private residency with someone else costs $189 each time. 4. I insisted on reading a sample contract under the guise of, if I like it I'll sign. You dont have to go through the process alone there are people who can help you cancel your contract for a fee. Sunset Lagoon, Royal Sunset, Sunset Group Blvd. They had us fill out a form and told us that is was in order to get our credit pulled to see if we could get a better percentage rate on our monthly payments. Hopefully one day their tactics will end, I meant they are professional scammers. I actually thought we had a decent price, and wanted the deal to work. If your developer doesnt have an exit program, your next step would be to seek out a timeshare exit company. If youre interested in finding a timeshare exit company that wont scam you, take a look at our homepage. We would alert against working with companies that have been known to scam individuals. The services they offer can be over the top expensive and there is no assurance they will actually want to help you. They are Unethical, dishonest and should be put out of business. We achieve this by infusing our Core Values at the heart of each transaction and interaction with our Clients. 1. You can also try to sell your timeshare on your own. Despite the fact that they practice things like this, it is feasible to discover a reputable timeshare release business with a track record of success in freeing consumers from their contracts. We wrote up a cancellation document and presented it to Sunset Fishermen (which was easy since we were staying there). File a complaint to Sunset World Resorts & Vacation Experiences, Boulevard Kukulcan Km. As a result of this failure, we have not been able to exercise the membership privileges promised to us. Timeshares & Vacation Clubs. This is another forum with more complaints about this company: Same here would love to know how to resolve. How to Get Rid of Garza Blanca Timeshare ? politicians or family members who had lost by virtue of a judgment handed down in a proceeding or in whose Records of municipal courts and justice courts are housed here also. So many have been ripped off it's amazing that the Mexican gov't allows these crooks to continue to operate. The Better Business Bureau is a great way to check if a company is reputable. 9. Sunset World Group is a family-owned Mexican company and a leader in the hospitality industry, offering authentic and unforgettable vacation experiences in Cancun and the Riviera Maya. Search. We liked going out & trying different restaurants. We should have known when she asked for a $40 deposit that would be returned to us upon completion of this presentation that something was up. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Have not heard much and really do not want to deal with it, still burns me. After a lengthy and compelling presentation given by Jose Luis Hernandez and Patricio Muldowney, my wife and I agreed to purchase a membership. SHAME OF THESE PEOPLE FOR LYING TO THEIR MEMBERS! Peruse the fine print and ensure all that in the agreement lines up with what you consented to prior to offering any cash. Fortunately we only joined the club and NOT buy a timeshare. Multiple issues requiring emails and phone calls to get the RCI membership fee paid that was in the contract and also to take care of various other administrative issues with limited response. items we already possessed in the terms of the contract e originally had. When I asked who is really the travel agency that I am paying to, they were vague about it. Therefore, we used the five day right of rescission as stipulated in the contract. This company took advantage of the opportunity to be just as fraudulent as Sunset Group has been shown to be. by consumers, for consumers. A high rating with the BBB and very few complaints ( hopefully none at all), The company has been around for multiple years, An actual office address instead of just a PO box. We are Americas #1 Timeshare Exit Resource and we prioritize timeshare owners. The above comments confirmed my suspicion of a potential scam. It is sooo frustrating to know that business like these continue to exist and rob others of their hard earned money. The case status is Pending - Other Pending. If youre set on going the DIY route, know that it will likely be a long and difficult process. OMG, this scammers need to be stopped. but this timeshare by Royal Elite/Sandos. Case #PSC 1701479 While Sunset continues to argue their case to illegally keep our money during negotiations with PROFECO, we are continuing to present justification to prove our point of Sunset's failure to uphold the terms of our contract (clauses 12, 13 and 14) and the fraudulent means they have taken to maintain this position. Please help! I cannot even sell mine for $1. While its not easy to find information on how to get out of a Sunset Group timeshare, it is possible, and you have options. Sunset Group - Royal Fishermam, Playa Del Carmen Mexico BUYER'S BEWARE ! It does not say what "services" are. This deposit, which we didn't even realize was being applied to a credit card that they apparently opened for us. I asked to take the contract home to have a lawyer review and if OK I would mail them a check and signed documents. The lawsuit also claimed that Sunset Group uses high-pressure sales tactics, and that people were not given enough time to read the contract before being asked to sign it. 5. Read the fine print and make sure everything in the contract lines up with what you agreed to before giving away any money. Jan 06, 2019 4:36 pm EST. The lawsuit claimed that Sunset Group lured people in with promises of a free vacation, only to then try to sell them a timeshare. They request upfront fees for their services from the get-go. Be sure to document everything and consult an attorney if you have any questions along the way. How to Cancel Hyatt Residence Club Timeshare? And I also check my contract and nothing in the contract that says they will buy my weeks so I know they just wanna scam me. How to Get Rid of a Timeshare in Florida? i personally would beg to differ. http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/, I know how you feel, and it seems like this is a common problen in Mexico. My fianc and I are well educated individuals and are absolutely sick at ourselves for getting suckered into this whole deal. I forwarded all calls from agency to the lawyer. I only get emails. Two of the biggest warning signs are if a company asks for payment upfront, or if they cold-call potential customers. You can explore this all the more effectively by reading past timeshare exit reviews. Sunset Group is headquartered in Miami, Florida, and appears to be owned by RCI the largest timeshare company globally. 2. One common complaint against Sunset Group is that they make it very difficult to cancel your membership. The fully built Sunset Gordon tower on Sunset Boulevard hasn't been occupied for three years, after a Los Angeles County Superior Court judge retroactively invalidated the project's. I agreed, but we agreed that if things got too far out of control we would walk out and just pay for the rental which was through hertz and eat the rental cost. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. I also sent registered letters immediately just to be sure and cover all angles. This may also include calls and text messages to my wireless telephone numbers. There have been several class-action lawsuits filed against Sunset Group in recent years. The lawsuit was seeking refunds for all people who had purchased a Sunset Group timeshare. I asked that if I decided I didn't like the "private residency" after using it a year or two from now, and since they claim these "private residencies ONLY go up in value" would they agree to buy it back from me at the same cost I paid. How to Get Rid of a Timeshare with a Mortgage Balance? It's a lie. I want to complaint with PROFECO about this, and get my money back, We are unfortunately on the same boat as everyone else. Things like, you must be a married couple, must bring a credit card, must stay for the whole presentation. After signing the contract they offered to move us from the place we were staying in Playa into their resort for free to finish off our vacation. this is a site in teh USA who says they files a case. 3. I was so mad upon reading this that we called immediately to complain and to see what we needed to do to cancel. Update question - did they finally stop calling? I was in suspense. All things considered, until there is any authority fresh insight about a legal claim, we would urge you to search out elective courses to getting made up for the time and cash youve put resources into your timeshare with Sunset Group. Very unusual procedure. http://www.timesharescam.com/, Salesperson promises to buy back the timeshare at a better price should the client ever decide that they no longer want to use it. The city last year disqualified the group originally selected by the Community Redevelopment Agency (CRA) board to run . I'd like to see if any of our government agencies can at least stop them from doing business in the U.S. We also use third-party cookies that help us analyze and understand how you use this website. I believe we should do something about it, as I understand Mexican regulations forbid the offering of gifts, free vacation certificates or any other promotion strategies without informing the consumer the specific purpose of the offer. www.sunsetscam.com Mr. Hernandez told us at that time that we could not cancel our contract, and he refused to accept our cancellation, either orally or in writing. UNAUTHORIZED ATTEMPT TO ACCESS OUR CREDIT CARD - 6/8/2010 documentation showed verification from our bank that Sunset tried not once BUT twice to access our Visa Card for $822 on May 17, 2010 & again on June 1, 2010 (which Sunset denied the first time I notified them regarding Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are as essential for the working of basic functionalities of the website. The Sunset Group is a scam. The document they show is a complete fake. I said "I said mail, not phone, not fax, and not email". We hope this article has been helpful. Some of them even claim that they can help you with dropping your timeshare regardless of what the case might be. As a matter of fact, once in a while everything necessary for a scammer to clear out your ledger is these forthright charges. If youre hesitant about an investment opportunity, do some research before making a decision. The second was - they would keep our deposit as the activation fee and gives us 20 extra corporate weeks and a paid membership for two years with Ice Gallery, which is suppose to be worth thousands according to them. Our team couldnt find any proof that Sunset Group offers an official exit program. I can't begin to tell what a horrible experience it was. Kings Creek Plantation Timeshare Cancellation? There is equity in the "purchase". At the end of the day, staying at an all-inclusive private residency 1week that they say I would 'own' would cost $971 maintenance fee + $99/pp/pd x 2 people x 7 days = $2357 not including any trade fees. I insisted that they email me the properties that are offering n the package as destinations. a complaint VS. Sunset . This dropped to around 38 thousand when we were told they would purchase a U.S. timeshare we had for 30 thousand dollars. So would I Earl. On latimes.com, Timeshare Exit Team publicly stated their average cost is about $4,000 paid up-front. We are a Team of like minded agents with one goal- Representing our clients at the highest level possible! We have NEVER even gotten a chance to use this timeshare so we decided to try the "buy back" option. The combined costs was equal to or greater than what was being offer. My answer was that "the maintenance fee guaranteed they got paid to provide quality, not that I actually would get it." The company takes great pride in taking care of all your needs before, during, and after your stay. in our case we were threatened with original contract items to be removed by Sunset head office if we did not buy into the real estate group of the resort. There are other, more reputable companies out there that can help you cancel your timeshare contract. I was there 2 years ago with a friend.First of all the room where we checked into was full of water and we had to pay extra to upgrade to another room .I signed up for their 1 BEDROOM TIMESHARE with a deposit of $5000. Reading further into the many pages of documents that we had signed off on we find out that the plan had to be cancelled within 5 business days. My fianc and I were suckered into purchasing a "vacation package/timeshare" and absolutely can't believe that we fell for this! How to Get Rid of Cancun Palace Resorts Timeshare? The majority of resorts available through the interclub program were some of the worst rated resorts in the RCI manual. In terms of why its so hard to locate a timeshare exit program, class action lawsuits are one cause.